Supporting the Family of Matthew W. Powell

A Gentle Guide for Those Attending the Visitation & Funeral

Simple Guidance During Difficult Times

We know many of you are coming with heavy hearts and a sincere desire to show love and support.

When loss is sudden and tragic, words often fail. Please know this:

Your presence is enough.

If you are unsure what to say or do when greeting the family, this simple
guide may help.

🤍 DO THIS

  • Offer a simple, heartfelt phrase.
  • “I’m so sorry.”
  • “We love you.”
  • “I’m praying for you.”
  • “There are no words,
    but I’m here.”
  • Keep it brief and gentle.
    A few sincere words are more meaningful than a long explanation.
  • Offer a hug — if it feels appropriate.
    A quiet embrace often says more than anything spoken.
  • Maintain eye contact.
    It communicates care and presence.
  • Share a short memory — later.
    If you have a meaningful story, consider writing it in a card or sharing it at a different time so the family is not overwhelmed in the receiving line.
  • Move gently through the line.
    Many others are waiting to express their love as well.
  • Give yourself permission to stay silent.
    A squeeze of the hand and “I’m so sorry” is more than enough.


❌ PLEASE AVOID

  • Do not ask for details about Matthew’s passing.
    This is not the time or place for questions.
  • Do not speculate or offer explanations.
    Phrases like “Everything happens for a reason” or “God needed another angel” can unintentionally wound.
  • Do not compare this loss to
    another loss.

    Even with good intentions, comparisons can minimize the family’s grief.
  • Do not try to “fix” their pain.
    Grief is not a problem to solve.
  • Do not linger too long in the receiving line.
    A brief, sincere moment is most supportive.


If You Feel Awkward…

That’s normal.

There are no perfect words for a moment like this. The family does not expect perfection, only kindness.

Your presence, your compassion, and your respect mean more than you realize.



A Final Thought

Today is about surrounding Matthew’s family with love.


Quiet strength.
Gentle presence.
Simple words.

That is enough.

Get help now

If you or someone you know is struggling or in crisis, help is available. Call or text 988 or chat 988lifeline.org. You can also reach Crisis Text Line by texting MHA to 741741.


Simple Is Often Best

Say Less

Don't Compare

Be Brief